Privacy Policy
Last Updated: March 3, 2026
At Hashtag Fitness Trainer ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you use our website, services, and applications.
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal Contact Details: Name, email address, phone number.
- Health and Fitness Data: Age, weight, height, gender, activity levels, diet preferences, medical conditions, and fitness goals. This data is required to formulate personalized training and nutrition blueprints.
- Account Data: Encrypted passwords and Google authentication identifiers.
- Transaction Data: Payment history and transaction references (we do not store full credit card numbers on our servers; they are processed securely by Razorpay).
2. How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our services, including creating your personalized workout and diet charts.
- To notify you about changes to our service.
- To provide customer support and personalized coaching feedback (e.g., via WhatsApp check-ins).
- To process transactions securely.
- To monitor the usage of our services and detect technical issues.
3. Data Protection and Security
We prioritize the security of your data. We use commercially acceptable means, including secure Row Level Security (RLS) databases and modern encryption (e.g., PBKDF2 hashing for passwords), to protect your personal information. However, remember that no method of transmission over the internet or method of electronic storage is 100% secure.
4. Sharing of Data
We do not sell or rent your personal information to third parties. We may share your data with trusted third-party service providers (like payment processors or hosting providers) strictly for the purpose of operating our business, provided those parties agree to keep this information confidential.
5. Your Data Rights
Depending on your location, you may have the right to:
- Request access to your personal data.
- Request correction of any inaccurate or incomplete data.
- Request deletion of your personal data (subject to legal or operational requirements).
If you wish to exercise any of these rights, please contact us using the information below.
6. Cookies
We use cookies to maintain your login sessions and improve functionality on our site (e.g., client_session cookies). You can instruct your browser to refuse all cookies, but doing so may limit your ability to use certain parts of our service (such as the client dashboard).
7. Updates to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: hello@hashtagpersonaltrainer.com
- By visiting our contact page: /contact